Returns Policy

Items may be returned or exchanged within 21 days of receipt as long as the item is returned in new, unused, and resalable condition with its original packaging. Return shipping costs will be at the customer's expense. Each returned item will be inspected prior to refunding. If the returned item is not in new, unused, or resalable condition there may be restocking fees. All credit card companies and banks have different timelines for posting credits. Please allow one to two billing cycles for the refund to appear on your credit card statement.

Return Instructions:

If you are not satisfied with an item that you have purchased, please follow the Return Instructions below. Your refund will be issued as soon as the merchandise is received by our Returns Department.

If you return an item:

  • Please indicate the reason for the return.
  • Please return the items in their original packaging.
  • Do not staple, tape, or glue anything onto the actual products.

Return the items to:

Plascoline Inc. Returns
565 Broadhollow Road, Suite 1, Farmingdale, NY 11735